Frequently Asked Questions (FAQ)

Product Related Questions

There are plenty of variants of desiccants - with silica gel and clay desiccant being the most popular types. Activated alumina, activated carbon and molecular sieve are highly specialized desiccants that are used in heavy industries.
Desiccants are effective in keeping goods dry during shipments or storage by adsorbing moisture from the atmosphere it is stored in. If your goods are susceptible to moisture damage such as structural breakdown, mold/mildew, or short circuiting when being stored for a long time, desiccants are your friend.
Fonicpac can offer you free consultation and recommendation if you ask our employees on which type of desiccants to use. However, as our employees are not always 100% clear on the environment of your goods, the efficacy of these goods may be subjected to trial and error. But rest assured, we will find the solution to your problems together.
Oxygen Absorber prevents food from smelling oily, going bad and maintaining its texture. Its main function is to absorb oxygen to prevent oxidation, making food as we say in Malay - “lemau”. It is suitable for all sorts of dry foods that needs to be stored for a long time.

Delivery Related Questions

Yes we do - however we typically operate within Klang Valley and utilize courier services (such as J&T and GDex) to send you the goods. We do not send to FTZ areas unless specially arranged. Usually, we prefer your own collection at our site in Shah Alam.
For Klang Valley, our delivery schedule is every Thursday. For outstation, we will deliver as soon as payment is passed - usually 3-5 working days. Any specific details will be updated through email or discussed through WhatsApp.
We highly welcome our clients from Sabah/Sarawak to collaborate with us. We understand the unavailability of desiccant products in the region, and we can deliver the goods to you. You may discuss the details with us.

Others

Choosing the right desiccant depends on several factors, including your product type, packaging size, storage conditions, shipping duration, and the level of moisture protection required. Our team can recommend the most suitable desiccant solution based on your specific application to ensure optimal product protection.
A desiccant is a moisture-absorbing material designed to protect products from humidity and condensation. It helps prevent mold, corrosion, product deterioration, and packaging damage during storage and transportation. Desiccants are widely used in industries such as food, pharmaceuticals, electronics, textiles, and industrial manufacturing.
Silica gel and other desiccants are commonly used across many industries, including:

- Food & Beverage
- Pharmaceutical & Healthcare
- Electronics & Semiconductors
- Automotive Parts
- Textile & Garments
- Leather Goods
- Machinery & Industrial Equipment
- Export & Logistics Packaging

These industries rely on desiccants to protect products from moisture damage throughout storage and transportation.

Yes. We offer customized desiccant solutions to meet different packaging and industry requirements. This includes various sachet sizes, packaging materials, printing options, and moisture absorption capacities. Whether you require OEM, private labeling, or application-specific solutions, we can tailor a product to suit your needs.

We are committed to providing high-quality moisture control solutions backed by reliable service and industry experience. Our products are suitable for a wide range of applications, and we offer customized solutions, consistent product quality, responsive technical support, and dependable supply for customers in Malaysia and international markets. Whether you need standard desiccants or specialized moisture protection solutions, we strive to deliver products that meet your business requirements.